Privacy Policy

1. Overview

This Privacy Policy applies to all users of the Dojiwa platform, including business clients, partner organizations, and API consumers who interact with our services. By using Dojiwa, you agree to the terms set out in this policy.

2. Information We Collect

We may collect and process the following types of information:

1.1 Account & Business Information

• Company name, contact name, email address, job title
• Billing and subscription details
• Industry and team usage context

1.2 User-Generated Content 

• Audio, text, video, and image inputs used for processing
• Translations, voice files, or outputs generated by our AI tool

1.3 Technical & Analytical Data

• Device type, browser, IP address, and interaction logs
• Usage analytics for product improvement and feature usage

We do not collect or process biometric identifiers unless explicitly necessary for service delivery and with consent.

3. Use of Information

We use collected data for:

• Delivering and optimizing Dojiwa services (e.g., TTS, Face Swap, Lip Sync, Translation)
• Troubleshooting and customer support
• Service improvement, research, and platform analytics
• Communication regarding updates, features, or security changes

We do not sell or rent your data to third parties

4. Data Retention

Uploaded content and generated outputs are stored for a limited period to support processing, quality assurance, and client access. Unless otherwise agreed:

• Content is deleted within 30 days of upload or project completion.
• Enterprise clients may request custom retention policies via contract.

5. AI Ethics & Responsible Use

Dojiwa is committed to the ethical application of AI technologies.

We prohibit the use of our platform for:

• Misuse of deepfake content (e.g., impersonation without consent)
• Disinformation, harassment, or political manipulation
• Any use that violates applicable law or human rights

We reserve the right to suspend or terminate access for policy violations.

6. Data Security

We employ enterprise-grade safeguards to protect your data:

• Encrypted transmission (SSL/TLS)
• Secure data storage with access controls
• Regular audits and internal compliance reviews

While no system is 100% secure, we take all reasonable steps to protect your information.

7. Third-Party Services

We may use third-party providers (e.g., cloud infrastructure, analytics, communications) who process limited information on our behalf. These partners are contractually obligated to meet high standards of data protection.

8. International Transfers

Depending on your location, your data may be processed or stored in jurisdictions outside your country of residence. We ensure such transfers meet applicable legal standards, including GDPR, CCPA, and DPDP frameworks where required.

9. Your Rights

As a business user, you may:

• Request access, correction, or deletion of your stored information
• Request a copy of your data in a readable format
• opt out of marketing communications.

All requests can be directed to: [email protected] We will respond within a commercially reasonable timeframe.

10. Cookies & Tracking

Dojiwa uses essential cookies and analytics to improve platform performance. We do not use invasive ad tracking or behavioral profiling. A separate Cookie Policy will be made available upon implementation of advanced analytics or advertising features.

11. Children’s Privacy

Dojiwa does not knowingly collect personal data from individuals under the age of 18. Our services are built for organizations and professionals.

12. Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or posted prominently on our platform.

13. Contact Us 

For privacy inquiries, data requests, or compliance matters:

Dojiwa Privacy & Compliance Team